Last updated: 2026-08-23
 

 Returns & Refunds

We issue refunds for our products within 30 days of the original purchase of the product. Refunds can be requested through the Website (www.shipondelivery.co.uk). Shipondelivery reserves the right to request evidence of any mis-described, incorrect or defective products before issuing any refund. If more than 30 days have passed since the relevant delivery and the 'Request refund' is not available, please email support@shipondelivery.co.uk. or send us a message on Whatsapp/Livehchat on 07851059257. We will arrange with you for the products to be returned to us and on receipt and inspection of the products, we will refund the price of any products which are defective or arrange for the delivery of replacement products. It's important to return each item in the same condition you received it. If the physical goods are shipped and the customer requests a refund while they are still being shipped, this will not be accepted as a refund. It takes 3 - 7 Days for a refund to reach your bank.

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